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Subject: [DCHAS-L] Nat Academy Press: Chemical Laboratory Safety and Security: A Guide to Developing Standard Operating Procedures

Date: Jul 18, 2016 16:51 UTC

Author: Secretary, ACS Division of Chemical Health and Safety <secretary**At_Symbol_Here**DCHAS.ORG>

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Subject: [DCHAS-L] Associate Biological Safety Officer Position @ UMass Amherst

Date: Jul 18, 2016 19:06 UTC

Author: Donald Robinson <drobinson**At_Symbol_Here**EHS.UMASS.EDU>

From: Secretary, ACS Division of Chemical Health and Safety <secretary**At_Symbol_Here**DCHAS.ORG>

Subject: [DCHAS-L] The Four Dimensions of Tone of Voice

Date: Jul 18, 2016 18:44 UTC

Reply-To: DCHAS-L

In-Reply-To:  

Demystify: 

Both of these articles provide food for thought for safety communications, particularly electronic safety communications...

- Ralph


New Articles

The Four Dimensions of Tone of Voice

A websiteâ??s tone of voice communicates how an organization feels about its message. The tone of any piece of content can be analyzed along 4 dimensions: humor, formality, respectfulness, and enthusiasm.

https://urldefense.proofpoint.com/v2/url?u=https-3A__www.nngroup.com_articles_tone-2Dof-2Dvoice-2Ddimensions&d=DQIFaQ&c=lb62iw4YL4RFalcE2hQUQealT9-RXrryqt9KZX2qu2s&r=meWM1Buqv4IQ27AlK1OJRjcQl09S1Zta6YXKalY_Io0&m=Ha5uMp56BWj-Hog8HqcAmPBPnjvPWCeIlQC2dZFzZkk&s=9HsXio-GWla-hhDrvgtxdFUy7BldO2Q1NM6JoUCmGFA&e=

https://urldefense.proofpoint.com/v2/url?u=https-3A__www.nngroup.com_articles_interaction-2Dbranding_&d=DQIFaQ&c=lb62iw4YL4RFalcE2hQUQealT9-RXrryqt9KZX2qu2s&r=meWM1Buqv4IQ27AlK1OJRjcQl09S1Zta6YXKalY_Io0&m=Ha5uMp56BWj-Hog8HqcAmPBPnjvPWCeIlQC2dZFzZkk&s=Pw7_E2geKS1rh219BCCjf32upV0b6T6yuDLS7iWDlbk&e=

Your interaction-design decisions have measurable effects on your usersâ?? emotions and how they perceive your brand.

https://urldefense.proofpoint.com/v2/url?u=https-3A__www.nngroup.com_articles_interaction-2Dbranding_&d=DQIFaQ&c=lb62iw4YL4RFalcE2hQUQealT9-RXrryqt9KZX2qu2s&r=meWM1Buqv4IQ27AlK1OJRjcQl09S1Zta6YXKalY_Io0&m=Ha5uMp56BWj-Hog8HqcAmPBPnjvPWCeIlQC2dZFzZkk&s=Pw7_E2geKS1rh219BCCjf32upV0b6T6yuDLS7iWDlbk&e=

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