From:
Jeffrey Lewin <jclewin**At_Symbol_Here**MTU.EDU>
Subject:
Re: [DCHAS-L] Looking for Facilities SOPs
Date:
Sep 9, 2022 12:49 UTC
Reply-To:
ACS Division of Chemical Health and Safety <DCHAS-L**At_Symbol_Here**Princeton.EDU>
Message-ID:
<CAEwQnqhnOAE3Fjrj2gvwD12TYNY=Obu3t_TUDNGYS4MaD=tffQ**At_Symbol_Here**mail.gmail.com>
In-Reply-To:
<CAGi+xFqZW_-HBqrL1wfUf7cerF-eL34L-gXKJvrbLF9pA7_+jw**At_Symbol_Here**mail.gmail.com>
This might be a bit simplified, but in general we handle it:
- Building occupants or other parties see a facility issue - if urgent they call a dedicated Facilities Management (FM) emergency phone number; after hours this number automatically rolls over to Public Safety and Police Services (PSPS)
- FM (when staffed) or PSPS contacts the FM on-call supervisor; this person is one one of the rotating staff in charge of the building FM staff (Building Mechanics and Custodians)
- Depending on the "emergency" and depending on if the FM supervisor can be reached a PSPS officer may also be dispatched
- The FM supervisor, if on campus responds; if not on campus or based on the description may call for someone to go to the emergency - this usually starts with a custodian (at night it would be 3rd shift custodian); depending on the description the supervisor may also call out the the Building Mechanic (BM) (or backup building mechanic)
- The first person to arrive on seen (FM staff, FM supervisor, or PSPS officer) works with the supervisor, dispatch, or using personal cell phone attempts to contact the people listed on the Emergency Response Poster on the door. Depending on the situation and they may just discuss the issue or they may request someone from the lab come in to help.
- If they can't reach anyone on the poster and are concerned about safely entering the laboratory, PSPS dispatch can resort to a call list of EHS staff and Laboratory Operations (housed in VPR) staff.
- The FM supervisor and BM consult and determine if FM Trades needs to come in.
Jeff
CHAS Community,
I am writing to you looking for samples of Standard Operating Procedures that you may have (or have seen) that detail best practices in the event of something happening in the building that necessitates a response from Facilities. Bonus points if the SOP also covers how a police dispatch could be part of this process.
This has been precipitated by a recent event at my campus. Facilities directs us to call the police to dispatch Facilities out if it's an issue that can't wait a business day. We had a HVAC issue, Facilities was unavailable, and the police dispatcher was uncertain of what best to do, so the cavalry was called in instead. I would like to avoid that in the future.
Thank you!
Jennifer.
--
Jeff Lewin
Director of Chemical Laboratory Operations
Research Integrity Office
Laboratory Operations
205 Lakeshore Center
Michigan Technological University
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