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Subject: Re: [DCHAS-L] Looking for Facilities SOPs

Date: Sep 9, 2022 12:49 UTC

Author: Jeffrey Lewin <jclewin**At_Symbol_Here**MTU.EDU>

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Subject: Re: [DCHAS-L] Looking for Facilities SOPs

Date: Sep 9, 2022 14:50 UTC

Author: Chantal, Pierre (HC/SC) <pierre.chantal**At_Symbol_Here**HC-SC.GC.CA>

From: Richard Palluzi <000006c59248530b-dmarc-request**At_Symbol_Here**LISTS.PRINCETON.EDU>

Subject: Re: [DCHAS-L] Looking for Facilities SOPs

Date: Sep 9, 2022 14:07 UTC

Reply-To: ACS Division of Chemical Health and Safety <DCHAS-L**At_Symbol_Here**Princeton.EDU>

Message-ID: <005801d8c455$8db4cbd0$a91e6370$@verizon.net>

In-Reply-To: <CAEwQnqhnOAE3Fjrj2gvwD12TYNY=Obu3t_TUDNGYS4MaD=tffQ**At_Symbol_Here**mail.gmail.com>

Demystify: 

When we called in an emergency (via emergency phone number or fire alarm), one of our people who was trained as an emergency coordinator takes charge. All the other personnel in the building effectively report to them during the emergency. They can evacuate the building or any part of it, ask for any utilities to be turned off, or anything else. If the fire department arrives they acted as the liaison. If they needed support to do something like a clean up or moving stuff out of the way, they could “requisition” any support they needed from the normal supervisors.  The facility manager handled issues around (outside) the emergency Like clearing people away from a parking lot, dealing with the press, or arranging for places for evacuated people to stay (or go home).

 

Over the years these two people had different levels of assigned emergency response teams who reported to the emergency if required and drawn from all parts of the operation. Usually we had at least two trained EMT’s, an electrician (or electrical supervisor), and a piping, even an HVAC, person. (Often the building maintenance supervisor was the only one on the team and they dispatched or called in their personnel as required.) There were also usually several general emergency force personnel assigned to sweep areas during an evacuation and act a monitors to control access to areas that had been evacuated. Their role was fairly limited.

 

The emergency coordinator, the facilities manager, and the research management always had to communicate if the emergency lasted more than a reasonably short period (1, maybe 2 hours at most) to decide the impact.

 

As a person who held both roles in their career over time (facilities manager and emergency coordinator) it worked well with a good emergency coordinator. We always tried to split the two roles (coordinator and assistant) as research and facilities so both areas got knowledgeable people.

 

We did develop some SOP’s for things like leaking gas cylinders and non-research medical emergencies but most of the other emergencies were so unique we had limited success with them. We always hosted a session at least once per year with the local fire department where we walked them around and showed them some of the higher risk areas while explaining how we planned to deal with those issues we could identify (in general). I found that that paid rich dividends when they were called as they were much more willing to talk to us (and listen to us) before they ran in like bulls in a glassware shop.

 

In fairness, the system struggled to address problems that lasted over days and affected a large part of the building. Most of them were the peripheral issues (where do people go, where can they work, can they get food, etc.) as well as the need to deal with requisitioning help particularly if we had to work around the clock to fix the issue.

 

Richard Palluzi

BE(ChE), ME(ChE), PE, CSP,FAIChE

 

Pilot plant and laboratory consulting, safety, design, reviews, and training

www.linkedin.com/in/richardppalluzillc/

www.pilotplants.us

 

Richard P Palluzi LLC

72 Summit Drive

Basking Ridge, NJ 07920

rpalluzi**At_Symbol_Here**verizon.net

908-285-3782

 

From: ACS Division of Chemical Health and Safety <DCHAS-L**At_Symbol_Here**Princeton.EDU> On Behalf Of Jeffrey Lewin
Sent: Friday, September 9, 2022 8:49 AM
To: DCHAS-L**At_Symbol_Here**Princeton.EDU
Subject: Re: [DCHAS-L] Looking for Facilities SOPs

 

This might be a bit simplified, but in general we handle it:

 

  • Building occupants or other parties see a facility issue - if urgent they call a dedicated Facilities Management (FM) emergency phone number; after hours this number automatically rolls over to Public Safety and Police Services (PSPS)
  • FM (when staffed) or PSPS contacts the FM on-call supervisor; this person is one one of the rotating staff in charge of the building FM staff (Building Mechanics and Custodians)
  • Depending on the "emergency" and depending on if the FM supervisor can be reached a PSPS officer may also be dispatched
  • The FM supervisor, if on campus responds; if not on campus or based on the description may call for someone to go to the emergency - this usually starts with a custodian (at night it would be 3rd shift custodian); depending on the description the supervisor may also call out the the Building Mechanic (BM) (or backup building mechanic)
  • The first person to arrive on seen (FM staff, FM supervisor, or PSPS officer) works with the supervisor, dispatch, or using personal cell phone attempts to contact the people listed on the Emergency Response Poster on the door.  Depending on the situation and they may just discuss the issue or they may request someone from the lab come in to help.
  • If they can't reach anyone on the poster and are concerned about safely entering the laboratory, PSPS dispatch can resort to a call list of EHS staff and Laboratory Operations (housed in VPR) staff.
  • The FM supervisor and BM consult and determine if FM Trades needs to come in.

 

Jeff

 

 

On Thu, Sep 8, 2022 at 4:58 PM Jennifer Gile <jen.gile**At_Symbol_Here**gmail.com> wrote:

CHAS Community,

 

I am writing to you looking for samples of Standard Operating Procedures that you may have (or have seen) that detail best practices in the event of something happening in the building that necessitates a response from Facilities.  Bonus points if the SOP also covers how a police dispatch could be part of this process.

 

This has been precipitated by a recent event at my campus. Facilities directs us to call the police to dispatch Facilities out if it's an issue that can't wait a business day. We had a HVAC issue, Facilities was unavailable, and the police dispatcher was uncertain of what best to do, so the cavalry was called in instead.  I would like to avoid that in the future.

 

You may reply directly to me at jen.gile**At_Symbol_Here**gmail.com or to the list.  I know attachments can be tricky through the list if you are offering one. 

 

Thank you!

Jennifer.

--- For more information about the DCHAS-L e-mail list, contact the Divisional membership chair at membership**At_Symbol_Here**dchas.org Follow us on Twitter @acsdchas


 

--

Jeff Lewin

Director of Chemical Laboratory Operations

Research Integrity Office

Laboratory Operations

205 Lakeshore Center 

Michigan Technological University

 

--- For more information about the DCHAS-L e-mail list, contact the Divisional membership chair at membership**At_Symbol_Here**dchas.org Follow us on Twitter @acsdchas

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