Margaret,
We have Zoom phones, and I’m not convinced that they’re adequate for emergencies. Calls to your on-campus emergency number would be placed properly if the caller
dials the correct number. If they dial 911, then the call will be routed to an appropriate dispatcher based on the physical address that’s been programed into your Zoom account.
One other thing to note – I can’t speak to Zoom-enabled desk phones, but our accounts require us to re-log in to Zoom on each device you use every 30 days.
If you fail to do so on a particular device, you simply won’t receive any calls, nor are you able to place any outgoing calls without completing the log-in. I don’t know what, if any, exceptions exist for emergency calls, but they presumably would not apply
to your on-campus number.
Chris
________________________________
Christopher M. Kolodziej, Ph.D.
Chemical Hygiene Officer
UCLA Environment, Health & Safety
| Chemical Safety
Phone: (310) 794-5013
Book a virtual appointment
My working hours may not be your working hours. Please do not feel obligated to reply outside of your normal work schedule.
From: ACS Division of Chemical Health and Safety <DCHAS-L**At_Symbol_Here**Princeton.EDU>
On Behalf Of Ernest Lippert
Sent: Wednesday, April 2, 2025 4:06 PM
To: DCHAS-L**At_Symbol_Here**Princeton.EDU
Subject: Re: [DCHAS-L] "Zoom" phones/phone calling in labs
I suggest that good,old fashioned, phones are hard wired, located at a fixed location, and might be more reliable in an emergency than phones based on a more ephemeral technology.
Lets hear from folks who have had to make calls in emergency situations.
Personally, I have made only two such calls in my lifetime. One was for a lady who fell on a public sidewalk. My cell phone was the preferred communication. The other was a diabetic
incident. My desk phone served admirably.
From: "Margaret Rakas" <mrakas**At_Symbol_Here**SMITH.EDU>
Sent: Wednesday, April 2, 2025 4:56 PM
To: DCHAS-L**At_Symbol_Here**Princeton.EDU
Subject: [DCHAS-L] "Zoom" phones/phone calling in labs
Following up on the 'permanent' phones in labs, our ITS department is looking into what Zoom offers for phones...Zoom says if you make a call to an emergency number your local
carrier will make the call BUT--I am assuming that emergency number is 911. We have an on-campus emergency number which goes to our Campus Safety department.
Has anyone had experience with Zoom calling in a laboratory situation? It 'works' on Zoom enabled 'desk' phones and cell phones. I have a sense this may not be right for labs
but would appreciate comments from those who either use this service, have used it but discontinued, or investigated it and decided to stay with VoIP lines.
--
Margaret A. Rakas, Ph.D.
Lab Safety & Compliance Director
Clark Science Center
Smith College
413-585-3877 (p)
--- For more information about the DCHAS-L e-mail list, contact the Divisional membership chair at
membership**At_Symbol_Here**dchas.org
--- For more information about the DCHAS-L e-mail list, contact the Divisional membership chair at
membership**At_Symbol_Here**dchas.org
